Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for details on order processing, shipping times, and delivery information.

1. Order Processing Time

All orders are processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or holidays.

In periods of high order volume, processing times may be slightly delayed. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Time

Estimated shipping times may vary depending on your location and the shipping method selected at checkout.

Standard Shipping: 3–7 business days

Please note that these are estimated delivery times only and are not guaranteed.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. From time to time, we may offer free shipping promotions on eligible orders.

4. Delivery Areas

We currently ship to selected domestic and international destinations. If your location is not available at checkout, it means we do not currently ship to that region.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. Please allow a few days for the tracking information to update.

6. Delays and Unexpected Issues

Delivery times may be affected by factors beyond our control, including but not limited to weather conditions, customs inspections, carrier delays, or peak holiday seasons. We appreciate your patience and understanding in such situations.

7. Incorrect Shipping Information

Please make sure your shipping address is complete and accurate when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee changes once the order has been processed.

8. Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package is marked as delivered but you have not received it, please check with your local carrier or neighbors first. You may also contact us, and we will do our best to help.

9. Customs, Duties, and Taxes

For international orders, customs duties, taxes, and other charges may apply depending on your country’s regulations. These charges are the responsibility of the customer.